Last Updated: October 20, 2026
At Forestira, we aim to provide a convenient and secure checkout experience for customers shopping for evening gowns.
This Payment Policy explains how payments are handled when you place an order on our website.
1. Accepted Payment Methods
The payment methods available for your order will be displayed at checkout.
Available options may vary depending on your location, device, order details, and the payment services supported by our website.
Please review the available options before completing your purchase.
2. Order Total and Pricing
The total amount payable will be displayed at checkout before you submit your order.
Depending on the order and destination, the total may include:
- Product prices.
- Applicable discounts or promotional offers.
- Shipping charges.
- Taxes or other fees that must be collected and disclosed at checkout.
Please review your order summary carefully before confirming payment.
Any applicable pricing adjustments will be handled in accordance with our Terms and Conditions and applicable law.
3. Payment Authorization
When you submit an order, your payment may be subject to authorization or verification by the selected payment provider.
An order may not be processed until the required payment authorization has been completed.
If a payment is declined or cannot be verified, you may need to use another available payment method.
If you believe you have been charged incorrectly, please contact us with your order details.
4. Payment Security
We take reasonable measures to support the security of our online checkout process.
Payment transactions may be processed through third-party payment service providers that maintain their own security procedures and privacy policies.
We do not intentionally store full payment card numbers or card security codes on our website.
However, no online transaction can be guaranteed to be completely free from security risks.
5. Currency and Exchange Rates
The currency used for your purchase will be displayed during checkout.
If your payment card or bank account uses a different currency, your bank or payment provider may apply its own exchange rate or foreign transaction fees.
These additional charges are determined by the relevant financial institution and may not be controlled by Forestira.
Please check with your bank or payment provider if you have questions about foreign currency transactions.
6. Failed or Duplicate Payments
If your payment fails, please check the payment information and follow the instructions provided by your payment provider.
If you believe you have been charged more than once for the same order, please contact us.
Provide your order number, transaction details, and any relevant payment confirmation.
We will review the available information and assist with the investigation where appropriate.
7. Refunds
Approved refunds will generally be issued to the original payment method unless another method is agreed upon and permitted by law.
The time required for a refund to appear in your account may vary depending on the payment provider, bank, or card issuer.
For further information about return eligibility and refund processing, please review our Refund and Returns Policy.
8. Fraud Prevention
We may review transactions to help detect suspicious, unauthorized, or potentially fraudulent activity.
Where permitted by applicable law, an order may be delayed or declined if additional verification is reasonably necessary.
If we cannot fulfill an order after collecting payment, any applicable refund will be handled in accordance with our policies and legal obligations.
9. Third-Party Payment Providers
Payments may be processed by independent third-party providers.
Their processing activities may be governed by their own terms, privacy policies, and security practices.
Customers should review the applicable information provided by the selected payment service before completing a transaction.
10. Contact Us
If you have questions about payments, charges, or refunds, please contact:
Store Name: Forestira
Email: assistance@forestira.top
Please include your order number and relevant transaction information, but never send your full payment card number or card security code by email.